Read Customer Reviews for Metroplex Stairlifts Here
Posted on Google
Praveen D12 July 2026Trustindex verifies that the original source of the review is Google.
We had a great experience with Lone Star Stairlifts. The stairlift was installed about 2½ months ago for my mother after her knee replacement surgery, and it has been working perfectly. Alex and Chris were professional, friendly, and did an excellent job with the installation. We highly recommend Lone Star Stairlifts for their quality product and outstanding service.Posted on Google
Patricia Henrichson25 February 2026This whole experience was no less than awesome.!! From the initial phone conversation to the moment the installers were saying goodbye. I am so pleased with my beautiful new chair lift. Now worry free if there is ever an issue knowing that the great folks at Lone Star are there for me if I need them. Thank You so much.+0Posted on Google
Jack Matthews19 February 2026I just bought a new chair from Lone Star and couldn't be happier. Aaron was great to deal with, knowledgeable and personable, and gave me a very good deal. The techs who installed it were great guys--Chris and Alex. Got the job done quickly, and were very helpful because it was busy. Overall, I love the chair, the warranty, and would recommend Lone Star to any family or friends. If you're looking for a new chair, give them a shot. JackPosted on Google
Carl Fields13 February 2026Great service from Aaron explaining the Pilot Stairlifts. The Pilot is everything he said it would be. The installers Burd and Chris where exceptional doing the installation. Thank you for the Great job.Posted on Google
Ken Krasne7 August 2025Aaron and his crew greatly exceeded our expectations from beginning to end. The device was fabricated before we expected, the installation was on time and neatly done, and the cost was less than we expected. Overall, we would give them 10 stars if that were an option. The best part was how pleasant everyone from the company was.Posted on Google
Jasmine Hambey16 November 2024These guys are great!! They service all of Texas. They bring the equipment out and install it. You don’t risk paying for something before you even see it because payment is due upon completion. They graciously answered our many questions before, during and after installation, which I very much appreciate. The stair lift works great and I believe it will be really helpful for a long time. I appreciate that the price I was quoted for the chair also included the installation. Another thing I really appreciated was that, when we were discussing add ons, they didn’t have a problem telling me that they didn’t think I needed certain upgrades. They didn’t try to up-sale. Thank you, Metroplex Stairlifts!!Posted on Google
Lynn Knox12 November 2024If you want a good & safe life call Aaron @ Metroplex Stairlifts!! Aaron delivered as promised. I interviewed 3 other stairlift companies but hands down Metroplex was for me. Owned & operated by Aaron, a local DFW resident made the difference. The pricing was very competitive as well! Nice friendly guys installing & supervised by Aaron till completion. Many thanks Metroplex!!Posted on Google
Paul Pacior9 October 2024Aaron did a very good job installing the stair lift. The work was done quickly, efficiently, and professionally. The stair lift works great.Posted on Google
Pamela Jakubowski29 September 2024Aaron the owner was kind, prompt, caring and knowledgeable on the installation my new stairlift today ! Most of all his prices are fair ! Please use this company you will not be disappointed !+1Posted on Google
David Summers26 July 2024Aaron was extremely helpful when I first called about my current lift. I bought a new, better quality chair. He installed today and did an awesome job. Very thorough with instructions. I am very pleased with the sales and service. I highly recommend Metroplex Stairlifts. Give Aaron a call. I promise he will help you!!Posted on Google
Bonnie Konjevich1 February 2024Metroplex Stairlifts owner, Aaron Sargent, installed this well-constructed, plush and comfy padded Stair lift chair unit, today. It glided up and down on its substantial rail, for my straight stairs, easily. Any question was answered comprehensively. Aaron will respond to your concerns quickly and both encourages+welcomes these calls with your product concerns. His body language and eye contact show empathy for them. I evaluate his joyful demeanor which is exceedingly informative when communicating with him. Several times the enthusiasm was great 👍 as he exclaimed how much he loves ❤️ his job. The labor was intense as he used his super drill through the thickly constructed porcelain tile that a contractor had installed over wood for a renovation 26 or so, years earlier. On a scale up to a 5, Aaon Sargent soars to a 7, and above. He took a couple of customer service calls without sacrificing the installation appointment. He neatly cleaned up after the project with the same dexterity and careful precision. He carefully went over the operation of buttons and levers with key information and necessary observations of signals this machine gives for proper maintenance and easy use.Load more
